Boston: Do what you do best - we'll do
PlumChoice understands the needs and challenges of Boston's small businesses. Our approach to IT support and management will free you up to focus on the most important thing - running your business.
What you can expect from PlumChoice
- Fast response to your IT support challenges - over 90% of service requests connected to an PlumChoice Engineer in 30 seconds or less so you don't wait
- Problems solved the first time - we have a 93% first-time resolution rate so you don't struggle with the same problems over and over again
- Professional advice from experienced IT pros - our team of experienced pros has managed IT for over 1000 businesses and completed over 176,300 service requests since 2003; your challenges won't be new to us
- Business results focus - technology should be used as a tool that allows you to get better business results. We'll apply best practices using the most proven technology to help you achieve your goals.
Our Services Include:
PlumChoice makes it simple:
- All clients assigned a dedicated Account Manager
- Fair, straight-forward pricing
- Flat-fee service agreements available
- Accurate invoicing
- 24/7 coverage
- Submit services requests via phone, email or online
- "No surprises" PlumChoice Remarkable Service Guarantee on all services
OUR SERVICE AREA INCLUDES: BOSTON, CAMBRIDGE, NEWTON, ARLINGTON, BROOKLINE, SOMERVILLE, MEDFORD, WALTHAM, WILMINGTON, WELLESLEY, NEEDHAM, WATERTOWN, QUINCY, BRAINTREE, WEYMOUTH, FRAMINGHAM, NORWOOD, BURLINGTON, WOBURN, LEXINGTON, LOWELL, DANVERS, PEABODY AND THE SURROUNDING REGION.